<< Click to Display Table of Contents >> Navigation:  Installation and Setup > License Activation

•There is a Menu for License Management which is located in the top right corner of the top bar

•Check the Status, Activate or Deactivate your System License or a Smart Dongle License

•Read the topic License model and Options to get all information about the different types of VERTEX licenses

License Menu

A green or red line under LICENSE quickly shows you the license status:

•if a valid license is activated (green) or

•if no license is activated (red) and VERTEX is in Trial Mode

 

The license menu navigates you through the different options to handle, activate and deactivate your license.
You can easily do this with an internet connection, but there are also offline options to do this without internet.
Both for a System (PC) License and a Smart Dongle License

 

 

Online Account

•You are able to instantly buy licenses online

•all your licenses are managed into your ioversal online account

•just log in on www.ioversal.com

•Once logged in, click on your user name to see different options

•Click on "Licenses" to see and manage all your VERTEX licenses

 

System (PC) License

License Activation/Update/ Deactivation

You need to have:
1        an user account on www.ioversal.com
2.        a valid VERTEX license with status "released" (that was bought with/transferred to this account and that is not already activated on another system/dongle)
 for a license update: a valid update that was bought and payed in your online license management
3.        an internet connection

Activation

1.Start VERTEX

2.Go to the license menu

3.Select System (PC) License

4.Click to "License Activation"

5.Enter your user account credentials and your password.
As an option: Enter a certain License Key, e.g. if you manage a bunch of VERTEX licenses with your user account. With this option you are able to activate a specific license
If no License Key is entered, the license manager will automatically pick up one of the free licenses from your user account

6.A status message will show you whether the activation was successful or not.

7.Wait a few seconds - The red line under License should change to green

Internet-Connection and License
Once a license is successfully activated, feel free to cut off the internet access for your System again. VERTEX and the activated license will work until the Expiry Date is reached (the check the Expiry Date got to License Info in the License Menu).
When you have reached the expiry date of such an "offline" System, you are not able to install new VERTEX releases - but the old software versions are still working

Deactivation

1.Click to License De-Activation

2.Enter your user name and your password, confirm

3.A status message will show you whether the activation was successful or not.

4.The VERTEX License Status is underlined in red

5.Your License in your online license management at www.ioversal.com is in status released again

Update

Buy an update and renew your License
You are able to renew your license to get among others the newest updates for VERTEX versions. To Update a license, log in to your user account,
go to "Licenses" there. Open your License list, click to "renew". The license update is put in the shopping cart.
If you want to change the type of your license, please contact the support

 

1.Check at your user account for a valid update for the license that is logged to the System you want to update

2.Go to entry "License Update"

3.Enter your user name and your password, confirm

4.A status message will show you whether the activation was successful or not.

5.Check at License Info: the displayed expiry date should be extended

 

License Info

•Opens a Window that shows you all information about your current VERTEX License

 

Offline Activation

You need to have:
1        an user account on www.ioversal.com
2.        a valid VERTEX license (that was bought with/transferred to this account and that is not already activated on another system/dongle)
3.        an USB Stick, SD Card or external harddrive
4.        a second PC with an internet connection

 

1.Start VERTEX

2.Open License Menu

3.Select System (PC) License

4.Click to "Export License Activation File"

5.Enter your user account credentials and your password and confirm (This information will be stored into the activation file)

6.Save the activation file on a portable drive

7.Go to a PC with internet connection and sign in with your user account on www.ioversal.com

8.Go to "My Licenses", select "License details"

9.Click to "Activate License/Dongle"

10.Upload the Activation file

11.Download the "Receipt" Activation File and upload this to your portable Drive

12.Go back to your PC again, click to "Import License Activation File"

13.Choose the "receipt" activation file you have downloaded before

14.Your license should be activated now.
After a few seconds the license status should change from red to green .

 

Offline Deactivation

You need to have:
1        an user account on www.ioversal.com
2.        A VERTEX system with an activated license which is assigned to your user account
3.        an USB Stick, SD Card or external harddrive
4.        a second PC with an internet connection

 

1.Start VERTEX

2.Open License Menu

3.Select System (PC) License

4.Select Export License De-Activation File

 

5.Enter your User name and your password

6.Save the deactivation file on a portable drive

7.Go to a PC with internet connection and sign in with your user account on www.ioversal.com

8.Go to "My Licenses", select "License details"

9.Click to "Deactivate License/Dongle"

10. A file upload dialog opens

11.Select the deactivation file and upload it

 

12.Your license now should be successfully deactivated

 

De-Activation file when VERTEX is uninstalled
If you uninstall VERTEX from your PC and the software is still activated, die VERTEX uninstaller offers you to save a deactivation file.
To deactivate your license, please also do steps 7 to 12.

Reset License to Trial

•With this option you are able to reset only the current or all VERTEX Version on your PC back to Trial mode!

Reset License to Trial - Licenses will not be deactivated
Please consider that all license data is lost. If no deactivation is done before, the license still is logged on your hardware and can not used on another system.
If accidentally done, contact the ioversal support or do an Emergency License Reset

Smart Dongle License

 

Dongle Activation/Update/ Deactivation

 

You need to have:
1        an user account on www.ioversal.com
2.        a valid VERTEX license (that was bought with/transferred to this account and that is not already activated on another system/dongle)
3.        an internet connection
4.        an empty ioversal Smart Dongle that was bought from a distributor or on the ioversal online store

 

USB 3-Hubs and Dongles
Try to avoid to plug in Dongles into an USB 3.0 Hub. Some hubs might have down compatibility problems with USB 2 and 1 drivers. Result can be that the dongle is frequently check out and in again for a short time frame. You can avoid this risk by using the USB 3.0 or  USB 2.0 ports on your System to plug the dongle in.

Activation

1.Plug in an empty ioversal Smart Dongle to one of the USB Ports of your PC

2.Start VERTEX

3.Go to the license menu

4.Select Smart Dongle License

5.Click to "Dongle Activation"

6.Enter your user account credentials and your password.
As an option: Enter a certain License Key, e.g. if you manage a bunch of VERTEX licenses with your user account. With this option you are able to activate a specific license
If no License Key is entered, the license manager will automatically pick up one of the free licenses from your user account

7.A status message will show you whether the activation was successful or not.

8.Wait a few seconds - The red line under License should change to green

Internet-Connection and License
Once a license is successfully activated, feel free to cut off the internet access for your System again. VERTEX and the activated license on your dongle will work until the Expiry Date is reached (the check the Expiry Date got to License Info in the License Menu).
Feel free to carry your activated dongle with you and to use it and your license on every VERTEX system

Deactivation

1.Click to Dongle De-Activation

6.Enter your user name and your password, confirm

7.A status message will show you whether the activation was successful or not.

8.The VERTEX License Status is underlined in red

9.Your License in your online license management at www.ioversal.com is in status released again

Update

Buy an update and renew your License
You are able to renew your license to get among others the newest updates for VERTEX versions. To update a license, log in to your user account,
go to "Licenses" there. Open your License list, click to "renew". The license update is put in the shopping cart.
If you want to change the type of your license, please contact the support

 

1.Check at your user account for a valid update for the license that is logged to the System you want to update

6.Go to entry "Dongle Update"

7.Enter your user name and your password, confirm

8.A status message will show you whether the activation was successful or not.

9.Check at Dongle Info: the displayed expiry date should be extended

 

Dongle Info

•Opens a Window that shows you all information that is stored on the ioversal Smart Dongle that is currently plugged in

 

Dongle Offline Activation

You need to have:
1        an user account on www.ioversal.com
2.        a valid VERTEX license (that was bought with/transferred to this account and that is not already activated on another system/dongle)
3.        an USB Stick, SD Card or external harddrive
4.        a second PC with an internet connection
5.        an empty ioversal Smart Dongle that was bought from a distributor or on the ioversal online store

 

1.Start VERTEX

2.Open License Menu

3.Select Smart Dongle License

4.Click to "Export Dongle Activation File"

5.Enter your user account credentials and your password and confirm (This information will be stored into the activation file)

6.Save the activation file on a portable drive

7.Go to a PC with internet connection and sign in with your user account on www.ioversal.com

8.Go to "My Licenses", select "License details"

9.Click to "Activate License/Dongle"

10.Upload the Activation file

11.Download the "Receipt" Activation File and upload this to your portable drive

12.Go back to your PC again, click to "Import License Activation File"

13.Choose the "receipt" activation file you have downloaded before

14.Your license should be activated now on your Dongle
After a few seconds the license status should change from red to green .
To double check, please open Dongle Info

 

Offline Deactivation

You need to have:
1        an user account on www.ioversal.com
2.        A VERTEX system with an activated license which is assigned to your user account
3.        an USB Stick, SD Card or external harddrive
4.        a second PC with an internet connection
5.        An ioversal Smart Dongle with an activated License which is plugged in

 

5.Start VERTEX

6.Open License Menu

7.Select Smart Dongle License

8.Select Export Dongle De-Activation File

10.Enter your user name and your password

11.Save the deactivation file on a portable drive

12.Go to a PC with internet connection and sign in with your user account on www.ioversal.com

13.Go to "My Licenses", select "License details"

14.Click to "Deactivate License/Dongle"

13. A file upload dialog opens

14.Select the deactivation file and upload it

 

15.Your license now should be successfully deactivated

 

De-Activation file when VERTEX is uninstalled
If you uninstall VERTEX from your PC and the software is still activated, die VERTEX uninstaller offers you to save a deactivation file.
To deactivate your license, please also do steps 7 to 12.

 

Emergency License Reset

•The Emergency License Reset should help you when your hardware was changed without a license logout before, your hardware was stolen or even if something went absolutely wrong during your license activation

•You can trigger an Emergency License Reset at your www.ioversal.com online Account ( My Licenses -> Details)

For every of your licenses you can trigger an Emergency License Reset maximum 3 times.
If you have reached this limit for somehow, please contact the support team.
With every Emergency License Reset the recent hardware and/or dongle ID that was connected with this license will be blocked and blacklisted. You are able to activate this license again on another System.

Steps

•Go to www.ioversal.com

•Log In with your account

•Go to "My Licenses"

•select the affected License there and click on "Details"

•If this licenses is activated you will find there the Emergency License Reset Button

•Check the details and confirm