Welcome to the VERTEX User Manual!
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Version and publishing state
This Manual is based on Vertex Version: 2026 R1
Last changes to this manual: 2/18/2026
Copyright: © 2026 Ross Video - Experiential Technologies | ioversal GmbH
This manual is a work in progress.
It will be continuously growing alongside VERTEX's feature list.
If you find there is something missing in our documentation, please write an email to vertex.support@rossvideo.com.
Reporting Bugs or Requesting Features
VERTEX is carefully tested by the team of Ross Experiential Technologies and many beta users.
Nevertheless, bugs can occur. Or maybe you have a feature request that should be implemented into VERTEX.
Please report your bugs and feature request and help us making VERTEX better.
Ross Experiential Technologies and our support team are ready to help you with any questions.
Just drop us an e-mail to vertex.support@rossvideo.com.
Or send a support ticket directly out of VERTEX via MAIN MENU > HELP > Send Ticket.
This has the advantage that log files and error messages will be automatically sent as an attachment.
Open "Help" into the Main Menu on top and select "Send Ticket"
Questions
Write us an e-mail: vertex.support@rossvideo.com