A big welcome to VERTEX.
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Version and publishing state
This Manual is based on Vertex Version: 2025 R2
Last changes to this manual: 12/4/2025
Copyright: © 2025 Ross Video - Experiential Technologies | ioversal GmbH
This manual is a work in progress.
It will be continuously growing alongside VERTEX's feature list.
If you find there is something missing in our documentation, please write an email to vertex.support@rossvideo.com.
Bug or Feature request
VERTEX is carefully tested by the team of Ross Experiential Technologies and many beta users.
Nevertheless, bugs can occur. Or maybe you have a feature request that should be implemented into VERTEX.
Please report your bugs and feature request and help us making VERTEX better.
Just drop us an e-mail to vertex.support@rossvideo.com.
Or use the "Send Ticket" Window and create a new support ticket directly out of VERTEX.
This has the advantage that log files and error messages will be automatically sent as an attachment.
Open "Help" into the Main Menu on top and select "Send Ticket"
Questions
Ross Experiential Technologies and our support team are ready to help you with any questions.
Write us an e-mail: vertex.support@rossvideo.com