•How to install VERTEX on your PC.
•Learn about the required Windows components for VERTEX.
•Check if VERTEX Background Services are running after your installation and even better: reboot your System once.
Install VERTEX
SAME INSTALLER FOR TRIAL VERSION AND LICENSED VERSION
Whether you want to try the VERTEX trial version or buy a license: the installer is always the same.
You can convert the trial version to a licensed version with a dongle or license activation.
If a licensed VERTEX version has been previously installed, your license will be inherited.
VERTEX comes with some third party components that need C++ Redistributable packages (2008, 2012 and 2015-2019) for which the installer will search your PC.
If none of them have been previously installed, the installer will ask you for each of the 3 packages to install.
After each Redistributable package is installed, please continue by pressing the "Install" Button again.
1.Download the latest VERTEX version from www.ioversal.com
2.Start the VertexInstaller.exe on your PC
3.After the installer has been launched, please double check the Default Project Path.
We strongly recommend using a fast drive for the project path.
You'll be able to change this path at a later point. To avoid performance issues, always set the project path to a fast drive.
4.Follow the instructions. The installer will give you feedback on the installation progress.
Skip MS Redistribution Check |
You may skip the check for C++Redistributable packages, if Vertex has been previously installed on this PC. |
Enable Remote Deploy |
If you need to install Vertex remotely in your network, check this box and the required components for Remote Deploy will be installed. |
Set VNC Admin Access |
When a VNC server is not in admin mode, dialogue windows will not be popping up, suppressing the user's access. |
ShortCuts as Administrator |
Enable and VERTEX's desktop shortcuts will always run in admin mode. |
Disable UAC / Administrator Prompts |
Disabling the User Account Control is not recommended. All running applications will gain full admin access which can be a high security risk. |
Open Http Server Ports in Firewall |
Required for the use of VERTEX's WebView feature. |
Remote Deploy
When using a setup with multiple systems, Remote Deploy offers a quick way to update VERTEX remotely from the master system onto its session members within the network - without having to copy or download an installer onto the other systems. To launch remote deployment, click on Remote Deploy... in the installer window. A second installer window will appear:
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Just follow the instructions: • download the required PsExec.exe from the Microsoft site (link provided in the installer) and make sure it is in the same folder as the installer is.
•Remote Deploy only works if this feature's checkbox has been enabled at a previous installation on the target system. Meaning you'll need to install VERTEX the conventional way from an installer on the target system at least once before remote deployment. •Windows network discovery and file & printer sharing needs to be enabled, as well as the optional SMB 1.0 CIFS Support. •Enter either the target system's name or IP and provide the installer with its username and and password.
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Check if .Net 4.8 is installed on your Windows Built - especially when using Windows LTSB (Long Term Service Branch)
VERTEX requires .Net 4.8 version to start. This version is shipped with Microsoft Windows Functionality Updates.
When using Windows 10 LTSB or deactivated Updates, please double check if this .Net-Version already is installed
VERTEX program folders
The default installation folder for all program data is the Windows program folder: C:\Program Files\ioversal\VERTEX
The folder where all app settings are stored is C:\Users\Public\Documents\ioversal\VERTEX
Check Firewall and Antivirus Settings
•The VERTEX installer registers all necessary ports in your firewall - please double check after installation if VERTEX has access and none of the ports are blocked
When using an Antivirus Software or/ and a firewall - take care of the following points:
•Check if none of the files out of the VERTEX program folder is blocked by your Antivirus- Software.
VERTEX is carefully designed but we unfortunately can not forecast the behaviour of each Antivirus Software on the market
•Check the firewall settings and allow VERTEX and its services to communicate both in private and public networks
Check Windows Update and Notification Settings
Windows 10 Pro or Enterprise for Production Environments!
Although VERTEX runs both on Windows 10 Home and Pro, we strictly recommend to use Windows 10 Pro for production environments.
Windows 10 Pro comes up with more detailed settings especially for maintenance updates. Windows 10 Home is shipped with an automated update service. There is no reliable and permanent option to be in control of those updates in the Home Version, whereas the Pro version is customizable in regard to updating preferences.
Check if VERTEX Background Services are running
•VERTEX Background Services are a group of Windows Services that are required to run in the background ensuring connections between different VERTEX system.
•The services start running as soon as the Windows user is logged in.
Please do not change any settings on Windows 10 services -
The VERTEX background service must run on Windows startup to ensure communication in a multi client setup.
Start and Stop Background Service
•You can start/stop and restart all VERTEX Background Services with the menu that opens after a right-click on the VERTEX tray Icon in your Windows task bar.
•If you run the installer to update a licensed version of vertex, the newer version will run under your license unless your license's update plan has expired. Then VERTEX will automatically run in trial mode. In this case, you may go back to your older version or you may contact us to renew your update plan. Also, it is possible to have multiple versions of VERTEX installed.