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•The Emergency License Reset should help you when your hardware was changed without a license logout before, your hardware was stolen or even if something went absolutely wrong during your license activation

•You can trigger an Emergency License Reset at your www.ioversal.com online Account ( My Licenses -> Details)

For every of your licenses you can trigger an Emergency License Reset maximum 3 times.
If you have reached this limit for somehow, please contact the support team.
With every Emergency License Reset the recent hardware and/or dongle ID that was connected with this license will be blocked and blacklisted. You are able to activate this license again on another System.

Steps

•Go to www.ioversal.com

•Log In with your account

•Go to "My Licenses"

•select the affected License there and click on "Details"

•If this licenses is activated you will find there the Emergency License Reset Button

•Check the details and confirm