Vertex not starting

Jan Huewel 8/11/2022

I recently had a system that would not start the Vertex installer or Vertex would hang. The cause in this case was a broken windows component called WMI. WMI is used in Vertex to query all sorts of hardware related informations that are vital for these applications to run.

you can check if WMI is initialied ok by running wmimgmt.msc
once the panel is open, right click in the left pane on WMI control(local) -> Properties. If it shows any errors then something is wrong with WMI.

One way to fix this can be found here:

What is WMI?
“WMI” stands for “Windows Management Instrumentation”
This is a Windows feature that provides a standardized way for software and administrative scripts to request information about the state of your Windows operating system and data on it.